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creative ops review
June 14, 2019
KPI's

From Marketing Week: Are Brands Measuring the Impact of Creativity?

By Sarah Vizard

An exclusive study by Marketing Week finds that while almost two-thirds of marketers are measuring the impact of creativity, they are still reliant on more “old-fashioned” research methods.

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creative ops review
June 14, 2019
In-House Agency Management

From Business Insider: Hershey's bet on in-housing is yielding sweet results, with overhead costs down 25%, output up fivefold and over $4 million saved in agency fees

By Tanya Dua

C-Sweet provides agency-style services to Hershey's brands, bridging its corporate marketing and individual brand departments.

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creative ops review
Photo: Pexels
June 14, 2019
Colleages

How to Deal with a Sabotaging Colleague

By Amy Cooper Hakim, Ph.D.

Do you have a colleague who tries to sabotage you and your work? In addition to setting very clear boundaries, it is important to establish a game plan moving forward to secure your reputation and position.

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creative ops review
June 14, 2019
Webinar

Aprimo On-Demand Webinar: How a Change Agent Transformed DAM at CVS Health

Join Aprimo for a discussion with Laura Patterson, 3X Digital Asset Management architect, as she describes how she broke through barriers and became a change agent to help CVS Health evolve from using manual, disparate asset management processes to embracing a sophisticated, automated Azure cloud-based solution that enables increased creativity, streamlined visibility across its partner ecosystem, and integration with marketing operations. Learn how Laura persisted and gained leadership support throughout the 8-year transformation, which empowered the organization to be strategic and innovative with customizations—without needing to engage IT—so it could truly enhance its DAM experience.

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creative ops review
June 13, 2019
Content Lifecycle

New ebook from Aprimo: 7 Experts on Using the Content Lifecycle to Maximize Content ROI

Managing content has become increasingly essential as consumers place more importance on customer experiences than ever before.

But without maximizing the time you spend on each stage of the content lifecycle, your enterprise can’t be sure your content is going to produce the ROI you desire. So how do you focus only on the things that matter in your creative processes and stop wasting time?

Read this ebook to discover insights from 7 content experts, including:
- Specific strategies and solutions for optimizing the entire content lifecycle
- How to overcome enterprise challenges to creating impactful customer experiences

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creative ops review
June 13, 2019
Event

Insights Exchange Network | Creative Operations Exchange | Seattle |July 15-16 - Shared Intelligence to Turbocharge the Performance of Your Creative Team

Creative operations leaders are used to making the impossible a reality (while also delivering it on-time, thank you very much) but where do you turn when you feel you’re up against a wall, needing extra motivation, or deciding how to address the challenges of tomorrow?

One of the most effective and engaging ways of providing your career and department a boost is by connecting with those that truly understand your on-the-job problems and can share how they’ve navigated them using the lessons they learned.

IEN’s Creative Operations Exchange – COEx | Seattle is your opportunity to join a like-minded community of creative problem-solving leaders where you’ll find practical solutions to your thorniest obstacles and form long-term connections with other creative ops peers that you’ll regularly be able to turn to for inspiration and ideas when you feel stuck. All in one of the country’s most picturesque and leading economic regions.

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creative ops review
June 13, 2019
Event

COEX Photo Studio Ops | June 20-21, 2019 | Los Angeles, CA | Scrappy Strategies to Increase the Output and Streamline the Operations of Your Photo Studio

The rise of ecommerce has flipped traditional studio photography on its head with much faster production cycles, higher image volume, and shrinking budgets. Attend the only event focused on ecommerce photo studio operations to hear from veteran studio leaders as they discuss best practices and common pitfalls in developing and maturing a sophisticated, efficient, and competitive photo studio. They’ll share how they’ve learned to adapt and scale in lean and cost-conscious ways, all while maintaining profitability, quality, and boosting ROI.

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creative ops review
June 13, 2019
Metadata

From Metashop: Artificial Intelligence (AI) Is Not An End-All To Metadata, It Is Built From It

By Mindy Carner

Mindy has a lot of clients asking her about artificial intelligence. And a lot of programmer types telling her how librarians are going to be obsolete because "AI is coming." But she’s not worried. Yes, AI is smart. Yes, it can tag an image of a boat, or a tree, or a dog and that is very cool. But what the folks selling you on the promise of AI aren't exactly highlighting is the amount of data that you're going to need to feed into your artificial / augmented intelligence or machine learning (ML) system for it to be able to automatically and consistently identify and tag your products, logos, lesser-known models, etc. And as quickly as product design, branding, and marketing campaigns change these days, you'll be moving onto the next massive batch of data to educate your system by the time it learns enough about your last product to really be "smart."

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creative ops review
June 12, 2019
Request Management

From the Workfront Blog: Request Management for Creative Services Teams

For an in-house creative services team, random requests can come from anywhere in the company at any time—HR wants a new employee flyer, marketing needs a web banner designed, sales wants you to create some cool graphics for a presentation. And they come at you in every conceivable way: phone calls, emails, taps on the shoulder, or scribbled on a sticky note.

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creative ops review
June 12, 2019
Marketing Operations

From the Intelligencebank Blog: Marketing Operations Is The New Black

Henry Stewart DAM & Creative Operations Conference in New York confirmed that Marketing Operations is 'the new black' 

DAM New York, and the co-located Creative Operations Conference, was another great opportunity to meet with industry peers, valued clients and other senior marketing leaders.  There were more attendees than ever this year and a different kind of buzz.

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creative ops review
June 12, 2019
KPI's

From the Workamagig Blog: 11 Critical Project Management Metrics Every Agency Needs to Track

By Sylvia Moses

Keeping tabs on project management metrics is crucial for optimizing your agency. This article looks at the 11 most important project management KPIs you need to track and why.

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creative ops review
June 12, 2019
Content Marketing

7 Content Marketing Metrics You Should Be Tracking

By Brad Wikstrom

There are dozens of content marketing metrics you can track, but if your time and resources are limited, these 7 metrics should tell a pretty clear story on how your content initiatives are performing. 

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creative ops review
June 11, 2019
Localization

From the Freedman International Blog: Better Together: Why Every Creative Team Needs a Marketing Implementation Agency

By Hannah Anast

So you’ve finally decided on a creative idea that’s going to turn heads, win hearts, and showcase your brand in just the right light. That’s the hard part over, right?

Well, not exactly.

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creative ops review
June 11, 2019
MarTech

From the Widen Blog: MarTech Meets AdTech: How Sargento’s Award-Winning MarTech Stack Came to Be

By Jake Athey

Widen is always proud to share the good news about their customers, especially when they’re doing great things with their technology!

Sargento recently won a 2019 MarTech Stackie Award for best marketing technology stack design. While MarTech Today spotlighted the story of how Sargento cooked up their stack, Widen had the chance to meet with Cami Schenck, the senior marketing manager of media and digital at Sargento Foods to learn more about the secret ingredients.

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creative ops review
June 11, 2019
Digital Asset Management

From the Tenovos Blog: Q&A with David Lipsey: The Evolution of Digital Asset Management (DAM), Part 1

Digital Asset Management (DAM) has greatly advanced since its inception 20 years ago, its future is anyone’s guess. At least that’s how David Lipsey, founding partner of KlarisIPand one of the founders of Digital Asset Management, sees it. We had the opportunity to sit down with Lipsey to chat about how DAM came into being, the critical juncture it’s at now, and how it might evolve in the future.

The result is a two-part series including fascinating insights into the world of DAM from the man who first dreamed it into existence.

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creative ops review
June 11, 2019
Digital Asset Management

From the Tenovos Blog; Q&A with David Lipsey: The Evolution of Digital Asset Management (DAM), Part 2

Welcome to part two of our interview around digital asset management (DAM) with David Lipsey, founding partner of KlarisIP and widely known as one of the founders of DAM. While the first part focused on where DAM has been, let’s take a look at what he envisions for the future..

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creative ops review
June 11, 2019
Digital Asset Management

DAM News Round-Up – 10th June 2019

By Charles Russell

A collection of recent DAM-related articles from around the web, sourced from DAM Federation member, Planet DAM.

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creative ops review
June 11, 2019
Sample Management

From Shotflow: Studio Production Management in the Brand Martech Stack

By Eric Fulmer

Retail, Fashion, and Apparel (RFA) brands face a new and intimidating digital commerce landscape requiring rapid transformation to survive. One of the key strategic initiatives for RFA brands is building a modern and complete Marketing Technology (“Martech”) Stack. For those unfamiliar with the term, the Martech Stack is the collection of technology tools and platforms enabling Marketing effectiveness. Hot new trends such as data personalization, “big data” metrics, online assistants, “Shop The Look,” and related initiatives cannot be achieved without significant upgrades to the brand’s technology suite.

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creative ops review
Copyright: AgencyAgileInc.
June 10, 2019
Agile

From Agency Agile: The Big Lie Inside Project Management - Why Your Projects Struggle and Often Disappoint

By Jack Skeels

The way you manage projects is probably broken, though you may not know it. There’s a big lie embedded in our traditional view of project management, one that creates excessive optimism, followed by deep despair and then loads of pain as teams struggle to succeed.

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creative ops review
June 10, 2019
Creative Brief

From the Workamajig Blog: How to Write the Most Compelling Creative Brief (with Examples)

By Sylvia Moses

The creative brief is the foundation of any successful creative campaign. It outlines the client’s vision and ensures that everyone is on the same page. So let's get started!

Communication - including the creative brief- is the cornerstone of success for any marketing campaign. And yes, it's more important than the creativity. 

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creative ops review
June 10, 2019
News

From Marketing Week: Almost Two-Thirds Of UK Ad Spend To Be Online By 2020

Britain is racing ahead as one of the world’s largest online advertising powerhouses behind only the US and China, with UK advertisers set to spend 62% of their budget online by 2020.

UK online advertising expenditure, relative to the size of the economy, is now the highest in the world at 0.63% of GDP.  In 2018, online advertising contributed 57% (£13.4bn) of the UK’s total advertising spend of £23.6bn. Twenty years ago, online expenditure didn’t even register in published statistics.

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creative ops review
PHOTO: IAN SCHNEIDER
June 10, 2019
Digital Transformation

From CMS Wire: 3 Ways to Change Company Culture to Support Digital Transformation

By Melissa Henley

When successful companies have culture problems, they make headlines: "Inside Uber’s Aggressive, Unrestrained Workplace Culture," "Amazon’s Allegedly Harsh Work Culture Has Made Headlines" and "What You Can Learn from the Facebook Culture Crisis" are just a few examples. These headlines serve as a reminder of how important company culture is to the success of your business.

Poor company culture plays a large part in failed digital transformation initiatives. If you are planning to embark on a digital transformation journey, it’s important to examine the current state of your company’s culture to ensure it is strong enough to support digital initiatives.

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creative ops review
June 10, 2019
Resources

From the Bureau of Digital: May Roundup

Looking for insider intel on the latest and greatest tools, services and resources in the industry? Look no further, it’s the monthly resource roundup! Each month, we pull together top recommendations shared by the Bureau community. This edition, you’ll find project management books, invoicing tools, accessibility guides, productivity hacks and much, much more. Get in here, get up to speed and keep a good thing going by sharing favorites with your team and friends.

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creative ops review
June 7, 2019
Metrics

From the Workamajig Blog: Prove Your Worth: 8 Creative Team Metrics You Need to Track

by Sylvia Moses

Measuring the performance of creative teams isn’t always easy. This article will look at the essential creative team metrics you can track to show your value.

Measuring creativity is hard. It doesn’t matter whether you’re running a digital agency or managing an INC 5000 company, you likely have a tough time mapping the impact of your creative teams.

A big part of the problem is the nature of creative work itself. You can’t always quantify “quality” in something inherently subjective as design. What might be peak performance for you can be barely mediocre for someone else.

Fortunately, there are some Key Performance Indicators (KPIs) you can use to measure the performance of your creative teams. And in this guide, I’ll show you exactly what these KPIs are, and how to measure them.

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creative ops review
June 7, 2019
Webinar

Woodwing Webinar: How to Add More Speed to Your Daily Digital Asset management Tasks | June 25, 10AM & 5PM CEST

Exploration of the new functionalities for fast selection of digital assets
 
Are you curious to learn about the latest Elvis DAM features?

During the webinar, we will guide you through the latest in digital asset management as well as pique your interests in some of the must-have functionalities.

We will also cover 4 main areas to help you enhance your digital asset management skills by showing you the following:
- How to promptly select the right content from your digital asset library;
- Finetune your digital asset search;
- Connect your digital assets with your content creation workflow;
- Get a sneak peek of the latest and planned features of our digital asset management solution.

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creative ops review
June 7, 2019
Digital Asset Management

From the Mediavalet Blog: 5 Components of an Effective Sales Enablement Program

When it comes to sales enablement, the name of the game is getting marketing and sales to work together to help businesses meet their goals. This means that processes, content and technology need to be fine-tuned to deliver maximum bottom-line results. How can this be achieved, and what are some of the pain points of marketing and sales teams, who have yet to align?

Sales Alignment is a goal for many organizations, and for some it is luckily already a reality. According to MarketingProfs, organizations who are in alignment can experience increased quarter achievements by up to 10%, 36% higher customer attention, 38% higher win rates, and 25% faster growth. While these benefits are appealing, the most important factor overall is that sales alignment creates a scalable, repeat revenue generating machine.

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creative ops review
June 7, 2019
Webinar

InVision Webinar: A Practical Approach to UX Research | June 13, 1PM EDT

The job of user research is to help us be more certain in our work. Being more certain keeps us from building the wrong thing, and allows us to design and strategize with more accuracy. But sometimes being more certain means being pragmatic, less precious, and more practical. Not every project affords enough time or budget for proper research, and that’s okay. In this webinar, Gregg Bernstein, Senior Director of User Research for Vox Media (Vox.com, The Verge, Polygon, and more), will share how he’s scaling research to meet the needs of his product, editorial, and sales colleagues. He’ll walk through some common user research scenarios and questions, like how to get started when you don’t know where to start. This talk will cover:

- Working closely with a support team
- Being ok with rapid turnarounds
- Embracing small samples
- Balancing evaluative and generative research efforts

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creative ops review
June 7, 2019
People Management

From the Creativebolq: 7 Signs of Burnout

By Georgia Coggan

Hands up if you are guilty of working too hard. We all know that a lack of work-life balance can make you tired. But what if your tiredness becomes something more? 

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creative ops review
June 7, 2019
Digital Transformation

From ClickZ: Digital Transformation: Top Challenges to Success in 2019

New report reveals 97% of organizations are currently undertaking or planning to undertake digital transformation initiatives, but the vast majority say only a small proportion of their applications are integrated with each other.

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creative ops review
June 7, 2019
Digital Asset Management

From Bynder: Context is Queen - A Mini-Series

By Helena Mrozik

When it comes to content that you actually want to consume, many times it’s just missing the right angle to make the abstract tangible. It’s missing the context. So as I start this mini-series now, I am proclaiming that if content was king in another time, context is queen.

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creative ops review
June 7, 2019
Agency Producer

From the Beak Street Bugle: The Role of the Agency Producer

By Susie Innes

If they hadn’t invented Agency Producers in the 60s, would they bother to invent them now?

The dour conclusion, based on current attitudes and economic imperatives, is no, of course they wouldn’t.


Account directors could talk direct to the production companies, creatives could call up the director for a chat about Storyboard Frames and Heights and Angles, cost controllers could make sure no-one is getting ripped off without getting involved with those pesky creatives, and let the finance folk do the adding up.

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creative ops review
June 6, 2019
Change Management

From the Screendragon Blog: 5 Tips To Ensure That Process Changes Survive Long Term

By Fergal O'Shea

Implementing new processes can be difficult and it can be even tougher to make them last. Check out our five tips on how to smoothly implement process changes and help them survive long term.

Implementing change can be difficult. Many people are naturally skeptical and can be fearful about the prospect of a new environment or way of working. People can maintain both progressive and pessimistic attitudes towards change and it’s important that both viewpoints are respected.

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creative ops review
June 6, 2019
Publishing Systems

From the Quark Blog: Digital Publishing with QuarkXPress or InDesign?

Do you need to create digital projects such as eBooks, eMags, flip books, or even mobile apps and responsive web pages? If so, you might have tried InDesign, only to be disappointed. The good news? QuarkXPress offers a wide range of proven digital publishing capabilities.

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creative ops review
June 6, 2019
Marketing Operations

Percolate On-Demand Webinar: The Path to Marketing Impact: 3 Focus Areas for Marketing Ops Leaders

As marketing complexity increases, the demands placed on marketing organizations to drive business impact rise. Forward-thinking enterprises are redefining the role of marketing operations to drive growth. Tune into this recorded session with Percolate, SiriusDecisions, and Avnet on the challenges, trends, and value of marketing operations in the modern marketing organization. Filled with best practices, industry insights, and examples from leading organizations, this session will enrich your understanding of how to build operational excellence on a global scale.

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creative ops review
June 6, 2019
Digital Asset Management

The Business Case for Commercial Digital Asset Management in the Pharmaceutical Industry

By Kerry Gilzene

Digital Asset Management (DAM) is but one workstream among a myriad of other workstreams which pharmaceutical Commercial and Medical Leaders manage on a day-to-day basis. With more brands to be managed per head than a decade ago, this does not get any easier for them……

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creative ops review
June 6, 2019
Planning

From the Hive9 Blog: Break Down Silos at Your Enterprise with an Iterative Collaborative Planning Environment

By Bruce Brien

A strong marketing plan isn’t just about marketing. It needs to combine other planning processes from other departments that are involved with marketing in any shape, way, or form. And that’s a lot of departments, when leadership, sales, channel, product, and finance all play such an integral part in the role of marketing.

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creative ops review
June 6, 2019
Podcast

From the ZeeJay Podcast Series: Hiring Technology for Automated Work Processes – Making the Case for Workfront Fusion Integration Platform with Product Manager Melinda Layten‬

With massive amounts of technology available, the mystery around what technology can do is fading and is being replaced by a new question: How to strategically implement the right technology, with the right integrations, to achieve unification across the business.

In this podcast episode join Veronica Bright and Workfront’s API and Integration Product Manager Melinda Layten as we discuss the strategy of “hiring” technology for automated work processes.

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creative ops review
June 5, 2019
HR

From Chiefmartec.com: Marketing Technology and Operations Salary Survey 2019 Results (free report)

The Chiefmartec.com 2019 Marketing Technology & Operations Salary Survey has been released.

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creative ops review
June 5, 2019
Marketing Technology

New Whitepaper from Intelligencebank: Transform Your Marketing Operations

A Marketing Operations Platform allows you to streamline processes in a single, auditable platform. 

It takes you out of spreadsheets, shared drives and emails and into a system that is scalable, and ensures your marketing budgets, teams and projects are delivered on time, on budget, on brand and in adherence to a regulatory framework. 



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creative ops review
June 5, 2019
Podcast

From the Inside Jobs Podcast: Episode 16: Bridging The Gap

In this episode of Inside Jobs, we meet Tara DeZao, Director of Content and Creative Services for Oracle Data Cloud at Oracle. A Jersey girl by birth, Tara’s move west put her in the path of the Silicon Valley boom where she ultimately found her place in the tech industry. When Tara’s talents were spotted by a savvy exec, she migrated from channel management to content management—contributing to the build of Oracle’s internal agency while bridging the gap between the business and creative.

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creative ops review
June 5, 2019
Webinar

IHAF Webinar: Getting It Right: Process & Positioning | June 20, 1PM EDT

Navigating the operational challenges inherent in running an internal agency can feel like an endless series of twists and turns. While there are ways to overlook certain obstacles for the sake of getting the job done, there are also ways to enhance your team’s problem-solving capabilities to successfully overcome the process concerns they encounter.

IHAF webinars are always free for our members to attend. Non-members can register for a modest fee.

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creative ops review
June 5, 2019
In-House Agency Management

From the IHAF Blog: How to Recruit Top Talent

By Brian Brooker

Your company is only as good as the people who work there. That’s a cliché, of course, but it’s also 100% true. So, how do you go about recruiting the best people for your in-house agency? What follows are five things we do at Garmin to recruit top talent.

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creative ops review
June 5, 2019
Digital Asset Management

From the Digital-Asset-Management.com Blog: Metadata

Metadata – it is the lifeblood of your DAM. Taxonomy is critical, UI is a big deal, good processes are important, but without the right metadata, it’s just a big mass of pictures. Who, what, when, where, why, and how are good places to start – the basic building blocks for identifying images in ways that can assist in finding them later.

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creative ops review
June 5, 2019
DevOps

From Deltek and Conceptshare: Proofing & Approvals for JIRA®

Bring your review & approval workflow into JIRA and deliver more approved marketing assets in less time and for less cost with this free add-on. https://www.conceptshare.com/jira

- Request feedback on marketing content & assets directly from JIRA. Set due dates, and include project members and external stakeholders.

- User interface designed for non-creatives to quickly and easily provide clear & actionable feedback on work in progress marketing assets.

- Get automated status updates of who has and hasn't provided feedback. Know at a glance which marketing assets are at risk because of delays in gathering approvals.

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creative ops review
June 5, 2019
In-House Agency Management

From the ANA: In-House Agencies Are Leading a New Way Forward

By Melinda McLaughlin

Once considered a passing fad, the in-house agency is an increasingly common component within many marketing organizations. At a recent ANA conference, marketers from multiple industries discussed the benefits of building an in-house agency; here are a few key points.

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creative ops review
June 5, 2019
Agile

From the Agile Sherpas Blog: The Lord Vader Project: The Agile Marketing Force Awakens

By Cameron van Orman 

In August 2016, the request was made to be more confident in our messaging, to create more digitally discoverable comparative content, and to execute fact-based competitive campaigns for some of our products. Seven product lines were asked to identify a nemesis, a “Lord Vader,” in their category and to put forward more compelling, fact-based, and comparative information.

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creative ops review
June 4, 2019
Webinar

Imagevault and Smint.io Webinar: Content buying made easy with Smint.io | June 12,12:00 CEST)

If your company regularly purchases creative content from stock sources, you should consider participating in this webinar. Our partner company Smint.io has many years of experience in the area of content acquisition. Smint.io provides software which allows marketers, art buyers, and editors to easily search, find and purchase creative content from all major content sources. License compliance and cost transparency included.

Learn how you can utilize Smint.io’s content buying platform with ImageVault DAM to optimize your content procurement processes, reduce your license infringement risk and boost efficient collaboration within your company as well as with your external agencies.

Topics we will cover in this webinar:
- The current state of content buying
- Smint.io product walkthrough
- Tips & Tricks on processes and compliance

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creative ops review
June 4, 2019
Agency Management

From the Screendragon Blog: Is It Time For Your Team To Invest In Agency Management Software?

by Fergal O'Shea

Agencies are being pushed to their limits. Increased competition from in-house agencies and increasing demands from clients have forced agencies to re-think their business processes. If you are feeling the pressure then it could be time to invest in agency management software and let a project management system ease your pain.

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creative ops review
June 4, 2019
Project Management

From the Bureau of Digital Blog: Jenna Trunzo: Be Soft. Be Unapologetic. Be BIG.

By Jenn Trunzo

“As PMs, we are downplaying our soft skills and stifling our personalities. It’s time to take up space.” Jenna Trunzo, Globant project manager and a speaker at this year’s Digital PM Summit, shares her story of becoming a project manager by accident, embracing personality over process and protocol and five BIG tricks to get better at your job without feeling like you’re two different people in and out of work.

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creative ops review
June 4, 2019
Global Content Production

From the Freedman International Blog: Think Like a Translator: How to Implement a Great Global Campaign

There’s more to translation than you might think. It’s not a matter of simply replacing one set of words with another in your target language. Here’s how to get inside the mind of an expert translator to ensure you approach every campaign with an international focus…

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creative ops review
June 4, 2019
Creative Operations

From the IO Blog: 5 Biggest Challenges in Creative Operations For Marketing Teams

By Martyn Cook

More than ever, companies are challenged to produce high-quality creative assets in order to set themselves apart from their competitors and run better marketing campaigns. The pressures of the modern business landscape are placing more demand on marketing teams, as well as increasing the need for streamlined creative operations processes.

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creative ops review
June 4, 2019
Event

SLA Information Professionals and DAM Guru Event: The Accidental Digital Asset Manager: How Traditional Library Skills Transfer To The DAM World | June 17, 9AM, Cleveland, Ohio

Do you already have what it takes to be DAM champion? The new DAM Salary Survey showed an increase in the number of respondents who hold an MLS or are planning to get an MLS. Panelists will share personal stories of their Digital Asset Management career path and how their library education supported them in their career development and success in DAM. This session is for anyone who is interested in becoming a Digital Asset Manager or who may already be in a DAM role and wants to understand the core skillset necessary to be successful. Whether or not you have your MLS, this session will show participants how traditional library skills transfer to the DAM world and how to market your library knowledge and experience to DAM hiring managers.

Presenters:
- Laura Fu, DAM Practice Lead, EMMSphere; Laura.fu@emmsphere.com
- Jennifer Tyner; Digital Asset Manager, Progressive Insurance; jennifer_tyner@progressive.com
- Cynthia Mathews; Digital Asset Manager, The Sherwin-Williams Company; cynthia.mathews@sherwin.com
- Jennifer Pflaumer; Principal, Paroo; jennifer@paroodigital.com
- Moderator: James King; Information Architect, NIH Library; james.king@nih.gov
- Sponsor: IT Division, Digital Asset Management Section; Solo Librarians Division; Taxonomy Division

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creative ops review
June 4, 2019
Resource Management

From the Industry Club Blog: Resource Management – Your Agency’s Secret Weapon

By Jo Petroccia

Resource Managers are the eyes and ears of an agency. They’ve got their finger on the pulse; they spot problems before they hurt the business; they ensure the right people perform the right tasks; they help you retain great talent; they know what’s happening today, tomorrow and next week. More importantly, they are planning and preparing for what’s happening in three months’ time.

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creative ops review
June 3, 2019
Resource Management

From the Medium Blog: Respecting Others’ Time At Work

By Aytekin Tank

How much time is wasted at work? According to workers, it’s a lot.

Recent research indicates that 89 percent of people waste time at work every day, with the top 10 percent wasting over three hours. Think of that lost productivity and potential.

Some of that time can definitely be attributed to checking social media, texting friends about plans, and the occasional daydream about a white sand beach in the Caribbean. After all, we’re not machines.

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creative ops review
PHOTO: RENATA FRAGA
June 3, 2019
Digital Asset Management

From CMS Wire: DAM – and Metadata – Are Your First Defense Against Lost Opportunities

By John Horodyski

A recent article in the Atlantic, “There is Too Much Stuff” posits that, “when you type hangers into Amazon’s search box, the mega-retailer delivers over 200,000 options. On the first page of results, half are nearly identical velvet hangers, and the bulk of the rest are nearly identical plastic. Even if you have very specific hanger needs and preferences, there’s no obvious choice. There are just choices.” 
Sounds like a typical search in DAM, no?

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creative ops review
June 3, 2019
Inspiration

From Medium: Introducing Muzli Search: The Web-Wide Search Engine for Design Inspiration

Designers are constantly sourcing new visual inspiration. Whether they use mood boards, an idea notebook, bookmarked tabs, or walls covered in magazine pages — they know that exploration is an essential part of the creative process. This is why Muzli is excited to introduce Muzli Search, the newest way to discover eye-catching imagery and ideas, all in one place.

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creative ops review
June 3, 2019
UX Design

From the Prototypr.io Blog: Ending the Debate — Sketch Vs XD

Let’s face it — the debate between Sketch vs XD is one that could probably go on forever. In terms of “which is better”, there’s really no one right answer. There are far too many feature variations and differences in design philosophies to simply declare one the winner.

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creative ops review
June 3, 2019
Digital Asset Management

DAM News Round-Up – 27th May 2019

By Charles Russell

A collection of recent DAM-related articles from around the web, sourced from DAM Federation member, Planet DAM.

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creative ops review
June 3, 2019
Digital Asset Management

From CMS Wire and Opentext: A Comprehensive Guide to Enterprise-Grade DAMs

Companies want to know as much as possible about their customers across all of their touchpoints and channels so they can deliver personalized content experiences to the right customers at the right time, provided they have the right software and processes in place.

Getting to a unified CX through a connected enterprise is no small feat though. With the increasing number of channels in use today, how does your organization get the right data into one single customer data platform?

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creative ops review
June 3, 2019
Webinar

Workfront Webinar: 4 Steps to Operationalize Modern Marketing Work | June 11, 1PM EDT

Figuring out the right balance between work to be done, when it should be prioritized and which limited resources to use, can be one of marketing’s biggest challenges. You’re being asked to get more done and to do it faster, when teams are operating in silos, processes are all over the place, requests are coming in fast and furious and you don’t know how much your team can do without burning people out. 

Modern marketing work requires modern workflows, and operationalizing those workflows is critical to be effective and scale your resources with the amount of work you’re expected to do.

Join Mayer Becker, Principal Consultant at Zee Jay Digital, and Cameron Masters, Marketing Strategic Program Manager at Workfront, as they discuss proven methods and strategies to help your team manage digital work processes with greater speed and efficiency. 

You'll learn how the right balance of process and workflows can: 
• Increase on-time delivery
• Ensure consistent, high-quality work
• Reclaim time for innovation and creativity
• Put your own workflows into action, so the rest of the organization is effective and streamlined

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creative ops review
May 31, 2019
Webinar

Allocadia Webinar: How Marketing Operations Leads the Annual Planning Process | JUNE 11, 11AM PDT / 2PM EDT

Planning season is the most important activity for Marketing. Period. The Plan sets the stage for your global marketing team’s success (or lack thereof) each year.

But, typically, planning season has meant complex processes, bloated documents and long meetings that often result in a planning document that goes unused for the remainder of the year.

That’s why the best organizations take a strategic and thoughtful approach to marketing planning to make sure they drive maximum results. Marketing Operations professionals are often responsible for this critical role.

In this webinar, Sam Melnick, VP of Marketing at Allocadia and Debbie Qaqish, Chief Strategy Officer at The Pedowitz Group, a recognized marketing thought leader, discuss:

▪ The benefits and differences when marketing operations leads the budget and planning process
▪ Tried and true global marketing planning strategies led by marketing operations that produce real results
▪ The most common planning pitfalls in global organizations and how to avoid them
▪ A no-nonsense step by step guide for marketing operations pros to turn the plan into actionable results

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creative ops review
May 31, 2019
Survey

Delteck Survey: What Is The Future Of The Agency Model?

Accessing the latest industry information is essential for true innovation. We need your help identifying key performance trends impacting the global agency industry.

With growing budget pressures and performance-based KPIs, agencies have an additional layer of complexity added when managing the way they do business.

We’re diving into how internal processes, client demands and other external factors are reshaping the way your agency is run. How are you future-proofing your operations to ensure success? We want you to have your say.

This survey will take no more than five minutes to complete. As a thank you, you will receive an advanced copy of the detailed report of findings to benchmark your agency, plus you’ll be entered into a prize drawing to win a £250/$250 Amazon voucher.

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creative ops review
May 31, 2019
Webinar

COEx Webinar: What Transformational In-House Agencies are Getting Right | June 12, 11AM PDT/2PM EDT

Learn what makes an in-house agencies thrive with this complimentary webinar, What Transformational In-House Agencies Are Getting Right

Aquent Studios Corey O'Brien and Travis W. O'Neal-Holder will share observations & insights gained from guiding more than a dozen in-house agencies through similar change. They’ll take a high-level look at the 4 key imperatives - Identity, Structure, Process, and Culture have become critical components for successful transformation.

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creative ops review
May 31, 2019
Creative Operations

From Insight Exchange: The Evolution Of In-House Creative Operations and Its Integral Role Within An Organization

Dickson Bueno, Head of Creative Services at Neato Robotics, and John Barnhart, Director of Creative Services at the University of Idaho, recently shared their thoughts on how creative operations has progressed into such a vital role, and its growing importance as a strategic partner to other business units within a company.

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creative ops review
May 31, 2019
News

From Marketing Week: AB InBev Launches In-House Agency To Help ’Embrace Creativity’

By Molly Fleming 

The world’s biggest brewer has created its first in-house agency in Europe covering social listening, content creation and digital media buying as it looks to speed up production times and “inspire” its marketers to be more creative.

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creative ops review
May 30, 2019
Creative Tools

Deltek Webinar: Streamline the Creative Production Process with ConceptShare | June 18, 11 AM EDT

Deltek’s Agency Solutions combine to make a powerful tool for managing agency operations and delivering creative content on time and on budget. We’ll show you how to use WorkBook and ConceptShare to streamline and accelerate the creative production process from kick-off to delivery.    

You’ll see how WorkBook and ConceptShare can help you:
• Stay on brief to help avoid over-servicing 
• Manage your tasks with clear deadlines, reminders and notifications
• Centralize project documents and maintain version control
• Get clear actionable feedback on all kinds of assets

Reduce review cycle time and production costs

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creative ops review
May 30, 2019
Collaboration

From the Hive9 Blog: Collaboration and Alignment: Keys To A Great Marketing Plan

By Bruce Brien 

A great marketing plan is one that integrates Marketing with other departments such as Sales, Finance, and Product Development. Departmental collaboration is essential in order to create an in-depth and complete marketing plan. Unfortunately, it’s not as common as it should be. And if you can relate to this lack of collaboration, you’re not the only one, in fact, you’re in the majority.

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creative ops review
PHOTO: SERGEY PETROV / SHUTTERSTOCK
May 30, 2019
MarTech

From CMS Wire: How CMOs Can Tame the Martech Beast

By Jenn Steele 

Unless this is the first marketing technology piece you’ve ever read (Hi, Dad!), you’ve seen article after article on the insanity that is the martech landscape. Even worse — if you’ve walked into a marketing department that’s existed for more than a year, you may feel as though all 7,000 plus products in Scott Brinker's infamous landscape somehow crept onto your budget. And who knows how many of those are vital vs. likely to gather dust in a corner?

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creative ops review
May 30, 2019
Digital Asset Management

From Henry Stewart: DAM Is For Life, Not Just For Pictures

Watch James Naylor, Group Publishing Systems Manager, Slimming World, present Slimming World’s journey from a 'No DAM' to the initial DAM and beyond. In this interesting and informative presentation, James highlights the ongoing project of tying together the many systems and processes that have been built up by various teams over the past 50 years.

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creative ops review
May 30, 2019
Digital Asset Management

From the Agile Stream Blog: Evaluate DAM: The 10 Core Characteristics of a DAM

With the rise of multi-channel communication and the growing need for media, photos and videos, both for retailers and e-commerce, but also for brands, media, agencies and the press, organizations today feel more than ever the need to put in place tools to aggregate, manage and share all this multimedia content. Hence a growing need for Digital Asset Management (DAM) platforms.

DAM solutions now offer by default many features and cover a wide range of needs, from simple photo and video management (“media library”) to the creation of more complex approval cycles (e.g. for packaging product s), with different deployment options.

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creative ops review
May 30, 2019
Rights Management

From the Netx Blog: How The Jewish Museum Manages Rights For Rotating Exhibitions With NetX

Located in the Warburg mansion on New York City’s Museum Mile, the Jewish Museum has a permanent collection of nearly 30,000 works of art, ceremonial objects, and media along with rotating exhibits.

The Museum’s collection of digital assets is available to a wide range of people, including the marketing and communications department, program department, and outside users like reporters. Using the NetX DAM has made managing the rights of temporary exhibitions easier and has helped make image access simpler.

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creative ops review
May 30, 2019
Digital Asset Management

From the Real Story Group; Use Scenarios to Get to the Right DAM Shortlist

RSG has always believed that scenario-based analysis represents the most efficient approach to understanding your needs when looking to determine the right vendor shortlist. Vendors will claim broad applicability for their platforms, but RSG find in in reality they tend to excel at a subset of business use cases.


This is especially true in the digital asset management (DAM) world, with a fragmented marketplace featuring a wide variety of suppliers.  So a savvy customer will prioritize their needs.

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creative ops review
May 29, 2019
Digital Asset Management

From the Widen Blog: Understanding Photo Management Software

By Courtney Roe

Compelling images move people. Marketers and creatives have known this for a long time and rely on strong visuals as a foundational element of brand storytelling. They also rely on dependable, easy-to-access tools, so they can spend more time crafting the story itself and less on a cumbersome process.



If you’ve ever managed digital photos you already know many of the challenges. Like how organizing hundreds or thousands of photos can quickly get out of control. How time-consuming it is to search endlessly for the right photo. Or how risky it can be to use a photo that you may or may not still have permission to use. The bottom line is ⏤ if you want to make your brand story more effective, you can’t afford to compromise on managing your assets. You need a robust photo management software solution.

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creative ops review
May 29, 2019
Work Management

From the Workfront Blog: Advice from a Work Management Expert: Mary Ann Erickson, Workflow Systems Engineer at Allianz Partners

Mary Ann Erickson is the Workflow Systems Engineer for Allianz Partners, a global insurance company. She was originally hired to implement and manage new products in a technical capacity, but once Allianz Partners discovered and partnered with Workfront she was tasked with implementing the software for the creative services and compliance teams, training them on the software and work management best practices. Since then she has grown the internal user base from 5 to more than 500 and the application usage to 18 departments in 3 countries, including product management, business intelligence, regional market management, and regulatory and corporate compliance.

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creative ops review
May 29, 2019
Creative Operations

From the IO Blog: 5 Signs It’s Time to Bring Your Creative Operations In-House

By Matthew Bagshaw

Deciding whether to outsource your creative work or perform it in-house is one of the biggest decisions that marketing departments face. After experimenting with outsourcing, a growing number of marketers find that they prefer to bring their creative operations in-house. In this article, we’ll discuss some of the most common problems that arise with outsourcing, as well as the benefits of having an in-house creative team.

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creative ops review
May 29, 2019
Work Management

From No Jitter: Highlighting the Importance of Work Management

By Zeus Kerravala

Before  attending Workfront’s Leap event, Zues had incorrectly lumped the company into the category of project or task management, along with vendors such as Wrike and Mavenlink. But now he has a much greater appreciation for what exactly “work management” is and why it’s important, particularly in today’s highly competitive digital era.

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creative ops review
Photo: Rob Curran
May 29, 2019
Organization

From CMS Wire: Too Many Managers

By Gerry McGovern

“More than two-thirds of employees around the world say they have to consult with more than one boss to get their jobs done,” The Wall Street Journal quoted a Gartner report in 2018. Nearly the same waste significant time waiting for guidance from senior leaders.

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creative ops review
May 29, 2019
Podcast

creativeopsreview.com Adds New Podcast Section

creativeopsreview.com is going to start adding notable podcast links to its site. The links will be found in the new PODCAST section on the right column under Events and Webinars. Enjoy!

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creative ops review
May 29, 2019
Digital Asset Management

DAM News Round-Up – 20th May 2019

By Charles Russell

A collection of recent DAM-related articles from around the web, sourced from DAM Federation member, Planet DAM.

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creative ops review
May 28, 2019
Digital Asset Management

Introduction to the Digital Asset Lifecycle (DAL)

By Chris Ransick

There's more to digital asset management than just uploading an asset into a digital asset management (DAM) system, applying some metadata and letting users search and download the asset. When working with digital assets, it's essential to understand the milestones which make up the asset's lifecycle, what each milestone entails, and the best practices for its management during each milestone. In this piece, I will look at the milestones which make up the digital asset lifecycle.

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creative ops review
May 28, 2019
Brand Management

New White Paper From IntelligenceBank: Brand Compliance - Why Every Marketing Department Needs a BrandHub

Most large companies are undergoing a wave of digital transformation projects whose aim is to create operational efficiencies to reduce cost and risk.
 
Getting brand consistency and quality right across all media is crucial. Easily distributing brand guidelines, showcasing best practices and having a brand inbox for workflow approvals is essential to get right.

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creative ops review
May 28, 2019
Resource Management

From DPM: The 10 Best Resource Management Software & Tools of 2019

By Ben Aston

Check out DPM’s simple, easy comparison of the 10 best resource management tools on the market in 2019. In this complete resource management software review, you’ll discover the best resource management tool options along with a simple explanation of the criteria for choosing high-performing tools.

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creative ops review
May 28, 2019
Webinar

From Sitecore - OnDemand Webinar: DAM In Your Content Supply Chain with Tim Pashuysen

Increase your agility in production and reuse of content

From product descriptions to analogue advertisements to your website, content is a necessity to all aspects of your business. And managing it well is a necessity for delivering customer experiences that deliver in our consumer-driven age.

With the integration of Stylelabs, Sitecore is your end-to-end content management system. Learn more about our DAM in this on-demand webinar from Stylelabs’ co-founder and CSO Tim Pashuysen.

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creative ops review
May 28, 2019
Typography

From Medium: Typography in Design Systems - Fonts, Set a Hierarchy, and Integrate with Components

By Nathan Curtis

Everyday digital interfaces include a rich variety of images, visualizations, and other pictures. However, more than anything else, they are made of words. Oh so many words. As we equip teams to design and code usable, consistent, beautiful interfaces using systems, it’s essential that words depend on a strong foundation of typography.

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creative ops review
May 28, 2019
Webinar

Real Story Group Webinar: The New Omnichannel Stack with Tony Byrne | June 5, 12 PM EDT

In recent years enterprises have worked hard to modernize and optimize their marketing and digital experience technology stacks. Alas, silos still persist, and enterprises struggle to provide coherent customer experiences across touchpoints.

In this live briefing RSG founder Tony Byrne takes you on a tour of a new reference model for the omnichannel era. Learn how to guide your future stack investments toward supporting omnichannel needs, and what this means for content, data, decisions, and operations. If you manage a CX stack, this is a must-see educational session.

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creative ops review
May 28, 2019
Digital Asset Management

From Frederic Sanuy: DAMNY 2019 – Content is King But Distribution is Queen.

Just a few weeks after the 17th #DAMNYC2019 of Henry Stewart DAM New York was as usual the world’s largest conference dedicated to Digital Asset Management. Again this year one of the best gathering of customers (HBO, Hilton, Nestle, Amazon Studios, Dell, PVH, University of Central Arkansas, American Museum of Natural History, Condé Nast, The Met and more…) and #DAM #experts. It was a unique time for attendees to exchange knowledge, share experiences and build long lasting professional networks this year. Thanks to all the Henry Stewart Team with Dan Luper, Patricia Connelly, Jad Farhat..

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creative ops review
May 28, 2019
In-House Agency Management

From Forbes: Will Brands' In-House Agencies Solve Their Marketing Challenges?

By Howard Homonoff

Everybody loves brands. Advertising agencies, media companies, consulting firms, digital platforms, tech providers, and even consumers (sometimes) fawn over these folks. But amidst this sea of friends, brands are increasingly taking marketing matters into their own hands as they create their own “in-house” agencies, the focus of last week’s first ever In-House Agency Conference presented by the Association of National Advertisers. What do they know that we need to know?

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creative ops review
May 24, 2019
Podcast

Inside Jobs: Ep. 14 - A Recipe for Adding Value - Brad Lund, Campbell Soup Company

In this episode of Inside Jobs, Brad Lund, Director of Marketing Operations at Campbell Soup Company, takes us inside the 150-year-old brand’s advertising creative and production agency. From Super 8 footage to supersized savings, Brad has been producing his whole career—offering a unique perspective on shared services, savings scorecards and agency decoupling. We’ll also hear how his internal production team earned its reputation as subject-matter experts and value-added partners with marketing clients and external AORs alike.

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creative ops review
May 24, 2019
Webinar

Webinar: How Animation Brings Products to Life | Wednesday, June 5, 10:30 am EST

Gone are the days when animation was used to simply add flair to a design. Today, top companies like Waze and Headspace utilize animation to draw users in, help them learn the product, and increase engagement.

In this fireside chat, the authors of the new InVision Animation Handbook—Ryan McLeod, developer of indie puzzle game Blackbox; Pablo Stanley, Lead Designer, InVision Studio; and Aarron Walter, VP of InVision Design Education—sit down for an in-depth discussion about how to use animation to engage your users.

Tune in to discover:

- Standout examples of animated design from top companies and what you can learn from them
- Ways to convey emotion and meaning through animated designs
- Tips for partnering with engineering to bring your animated designs to life

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creative ops review
May 24, 2019
Fonts

From the Extensis Blog: Making the Dependable Switch to Enterprise Font Management

By Amy Chan

We don't always make the best choice the first time around. In reality, it’s common to implement a solution and then realize it actually does not solve the problem we were hoping to solve. When attempting to do anything that has a variety of implications, such as font management across large teams, it can take multiple tries before finding a method that works.

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creative ops review
May 24, 2019
Content Marketing

From DivvyHQ: Determining the Most Important KPI for a Content Marketing Program

By Tony Stillwell 

You already know the importance of content, but most marketers still struggle to clearly determine the return that content delivers for the business. Overcoming this starts with identifying the most important KPI for each of your content marketing programs. Here's an approach to get you one step closer. 

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creative ops review
May 24, 2019
Customer Experience

ClickZ Webinar: Case Study: Building an Integrated Digital Foundation | June 4, 1 PM EDT

Great experiences start with great content, but they don't end there. You need an efficient way to create, manage, and deliver that content to all your relevant channels - guided by rich and granular insights about your customer and all their interactions. And to truly deliver the right experience at the right time, it takes an integrated set of systems and processes that work seamlessly together.

Hear how Silicon Labs built the digital foundation they needed to deliver superior customer experiences by:

Developing a content reuse strategy to accelerate time to market
- Using insights and data to optimize the creation and delivery of content
- Increasing web traffic and revenue after building an integrated digital foundation

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creative ops review
May 24, 2019
Digital Asset Management

From Widen: Gaining The Competitive Advantage With DAM: Elevate Your Brand Management To Win With Customer Experience

In the battle against your competition to win over consumers’ attention, business, and loyalty, there is one deciding factor that triumphs over all: customer experience.

Customer experience is the greatest driver of how your brand is perceived. Deliver a top-notch customer experience, and your brand perception is enhanced. In this guide we’ll discuss five brand management essentials needed to deliver a superb customer experience, along with examples of how leading organizations use digital asset management (DAM) solutions to position their brands ahead of the competition.

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creative ops review
May 24, 2019
Event

HS Chicago Super Plus Early Bird Registration Ends Next Friday, May 31. Save up to $300 Now.

Make sure you mark September 24 on your calendar to join Henry Stewart in Chicago for the Midwest's largest conference dedicated to Digital Asset Management.

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creative ops review
May 23, 2019
MarTech

From Martech Today: Here’s How You Build Creative Video Experiences for a Multi-Screen World

By Les Seifer

Companies scrambled to secure the platforms and support they needed to transact advertising programmatically, but without effective creative, those tools don’t mean much. Technology and creative must go hand in hand. It is time for brands to consider the nuances of each format at every stage of campaign production, allowing them to create an effective video for today’s multi-screen world.

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creative ops review
May 23, 2019
Digital Asset Management

From the MediaBeacon Blog: Creating a Thorough Guideline for Your Brand Standards (Why it Matters and Steps to Follow)

Imagine you’re preparing dinner for your friends. On the menu tonight: Consommé. This soup made with meat, tomato, egg whites, and stock is one of the most difficult dishes to make.

Because of this, you need to pay careful attention to the instructions. Using these instructions, you’re able to pull it off and the soup is a hit!

Without this cooking guide, your dish would likely be a disaster — not to mention your friends would be pretty disappointed.

The lesson here: instructions help facilitate consistency and quality.

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creative ops review
May 23, 2019
Creative Operations

From the Screendragon Blog: Creative and Operations: Getting the Balance Right

By Jan Quant

Legacy tools are still being used for creative operations project management. Output and employee welfare are suffering as a result. There are increased demands on creative resources yet deadlines seem to be getting shorter and more ambitious.

Creative teams are often overwhelmed with the volume and diversity of content that they are requested to produce by clients and stakeholders. How can we increase operational power without quenching creative spark?

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creative ops review
May 23, 2019
Web Content Management

From Contentstack: The Ultimate Guide to CMS Vol. 1: Comparing the Architectures and Differences Between Headless CMS vs. Decoupled CMS vs. Traditional CMS.

Surging demand for dynamic and personalized digital experiences has marketers and developers scrambling for a new kind of Content Management System, called a headless CMS, that can accommodate multiple-device delivery, but more importantly, one that can keep up with rapid change and please demanding audiences.

In this ebook series vol. 1 of 3, we will discuss the following topics:
• What is a headless CMS?
• What is a decoupled CMS?
• The architectural differences between a headless CMS and a traditional CMS

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creative ops review
May 23, 2019
Video Production

From the Studiobinder Blog: The Ultimate Guide to Auditions [FREE Casting Sheet Template]

By AJ Unitas

The project’s been green lit. The script’s been finalized. I’m going to hold an open casting call! Not so fast. If you’re not careful, your open casting call can be disorganized and rushed, netting you less than amazing actors.

Unlike finding your film crew, the casting process takes months of prepping and approvals to get your final cast list set. Luckily, we’re breaking down how to run open casting calls and walking you through a casting sheet template.

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creative ops review
May 23, 2019
Future of Work

From the Workfront Blog: Lessons About the Future of Work from Accenture

When we talk about the digital revolution and the future of work, we often focus on cutting-edge tech companies, software providers, and other organizations that are firmly situated in the realm of “knowledge work.” But as argued in a recent series of articles from global management consulting and professional services firm Accenture, the digital revolution is affecting every corner of the commercial and business landscape—from utility companies to manufacturing plants to long-distance transport firms.

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Creative Operations

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Digital Asset Management